What is your returns & exchanges policy?

We want you to have the best experience when shopping online with us, so if for whatever reason you're not happy with your purchase, please follow the easy steps below to place exchange:

All sent products are marked with Printful's return address for your convenience.

If a product is returned, it will come back to us and we'll place it in temporary returns for 28 days at no cost. During this time, you'll be able to change the shipping address, and you'll be responsible for shipping costs. All unclaimed returns will go to charity.

The "Fine Print"

BEFORE RETURNING PLEASE E-MAIL: first before doing a return. Currently we can only cancel current orders before they arrive. If the product does arrive we currently cannot do refunds. 

What if I received incorrect or defective product with my order?
Doh! Obviously, if you received a wrong or defective item with your order, we will be sure to make it right. Please contact us at